Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach Crypto Casinos and what we can realistically help with.

How to reach us

The best way to contact us is by email at [email protected]. We read every message and try to respond within a few business days, though volume can occasionally push that out. If you're writing about a specific casino, please include the site's name and as much detail as you can — screenshots, dates, transaction references — so we can look into it properly.

What we can help with

• Corrections or updates to information in a review — for example, a change to a supported coin list, a licence, or a bonus offer
• Questions about how we assess and rank the sites listed on where-to-float.com
• General feedback on the site, its content, or its usability
• Reports of broken links, outdated pages, or factual errors

What we can't do

We're an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for any of the brands listed here. That means there are some things outside what we can help with:

• Account issues. We can't access, unlock, or recover accounts at any casino. Disputes over a deposit, withdrawal, or bonus need to go through that casino's own support channel first.
• Payout or verification delays. If a withdrawal is stuck or an identity check is holding things up, the operator's support team — not us — is who can actually check the transaction or account status.
• Legal or tax advice. We can point you toward general information, but questions about how gambling winnings or crypto gains are taxed in your state should go to a qualified tax professional. Questions about whether a specific site is available where you live should be checked against your own state's current laws.
• Problem gambling support. If gambling is causing you or someone you know difficulty, please see our responsible gambling page or contact the National Problem Gambling Helpline at 1-800-GAMBLER. This is a free, confidential service, and offshore crypto casinos generally don't offer the same self-exclusion or player-protection tools that state-regulated operators do.

Reporting an issue with a listed site

If you believe a casino on our list is misrepresenting its licensing, bonus terms, or supported cryptocurrencies, tell us. We rely on reader reports as one input alongside our own research when we revisit and update rankings. Include the casino name, what you found, and where — a screenshot of a terms page or a transaction ID is more useful to us than a general complaint.

Before you write in — a few things worth checking first

A lot of the most common questions are already answered elsewhere on the site, so you may get a faster answer there than by waiting on a reply:

• General background on the company behind where-to-float.com and how the site operates is on our About Us page.
• Our full terms of use, including how we handle content and commercial relationships, are set out in the Terms and Conditions.
• If you're looking for tools, limits, or support around your own gambling habits, that's covered on the Responsible Gambling page.

A note on how we're funded

Crypto Casinos may earn a commission when readers sign up to a casino through links on this site. That relationship never decides how a site is ranked or reviewed, and it has no bearing on how we handle your message — commercial partners get the same scrutiny and the same silence on account-specific issues as anyone else.

Eligibility reminder

where-to-float.com is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the site and applicable state rules, always check the minimum stated by the specific casino. Nothing on this page, or anywhere else on the site, is aimed at anyone under that age.